General Terms and Conditions

The following General Terms and Conditions apply to all offers, contracts, deliveries and other services of the company. World Consulting Service Ltd Inc. – 2701 Centerville Road – Wilmington – DE 19808 – USA

We hereby expressly object to any deviating regulations of our contractual partners; these shall only apply with our express consent. All ancillary agreements require our written confirmation in order to be effective.

  1. World Consulting Service Ltd Inc. – 2701 Centerville Road – Wilmington – DE 19808 – USA, is the publisher of the WCS Hotel Vouchers. The hotel voucher entitles as a basic service 2 persons to a number of nights in a double room in a partner hotel specified on the respective voucher. The overnight stay is paid with the hotel voucher. Local taxes and other local charges are not included in the hotel voucher. In addition to this basic service, there may be the option to redeem the hotel voucher for various hotel specials and travel specials that change on an ongoing basis. These hotel or travel specials differ in the range of services from the basic service and are described on this website or other medium, if they are currently available.
  2. The current partner hotels available for selection are presented on this website. WCS is entitled to change the hotel offer, to remove existing partner hotels from the program permanently or temporarily (e.g. due to high booking load) and to add new partner hotels. There is no claim to be able to redeem the hotel voucher at a specific partner hotel.
  3. Also shown on this website are occasional hotel specials/travel specials that are constantly changing. These hotel specials/travel specials are case-by-case additional offers to the basic service, which have other service contents. In principle, the hotel voucher holder is only entitled to the basic service, but may also use the hotel specials/travel specials if this is expressly offered.
  4. The user of the hotel voucher is obliged, when booking the hotel stay for 2 persons, to pay the respective catering flat rate per person per night. The cost of meals is not included in the hotel voucher and is mandatory to pay in advance according to the booking confirmation. Even in the event of partial or no use of breakfast and/or meals, the user of the WCS Hotel Voucher in any case obliged to pay this booked catering allowance. The corresponding starting prices are indicated for each hotel on this website. Individual hotels also offer other meal packages. This is indicated in the specific case at the respective hotel and is the basis for the booking made.
  5. A hotel booking is to be made by the user of the hotel voucher exclusively via the booking department and the booking channel prescribed for this purpose (see item 6 of the GTC and/or Terms of Use). If necessary, advance booking deadlines must be observed. The accommodation contract arises directly between the user and the hotel. The booking of hotel specials or travel offers is also made exclusively via the booking department and the booking channel prescribed for this purpose (see item 6 of the GTC and/or Terms of Use). Here, the terms and conditions stated with the respective offer from this website apply.
  6. A hotel booking and/or request for a possible hotel booking is only valid and possible if it has been made by the traveler as a “booking request ” via the user account of the voucher holder in the form of a sent booking request by filling out and sending the booking request form. For this purpose, the voucher holder must always be logged in to his created user account to be able to send a booking request. Voucher holders must always register their voucher in advance, if they have not already done so, and create a user account in the process or add the voucher to an existing user account. Booking requests made through other means, such as telephone, Email, fax or postal cannot and will not be processed and answered, they must be made expressly and exclusively through the prescribed channel of the user account. In addition, a hotel booking is only valid when the guest has received a firm booking confirmation and the payments due for the booking have been made by the traveler in due time.
  7. All bookings are subject to the number of free rooms available to the hotel for voucher guests. Hotels make their room capacities available to different tour operators Disposition. It is therefore possible that one tour operator has already exhausted its capacity, while rooms can still be booked from another. Likewise, the booking situation in a hotel can change constantly, so that at one time of inquiry the hotel can be fully booked, but a few days later, e.g. due to cancellations, free rooms are available again. WCS has no influence on these circumstances. WCS does not guarantee that the User will be able to book on a specific date or, in particular, in a specific hotel.
  8. A reservation is only guaranteed if the hotel or the WCS booking department confirms the reservation in writing.
  9. The information about prices, conditions, hotel descriptions etc. on the website are provided to WCS by the participating hotels or the booking partners of WCS such as incoming agencies or similar. The hotel or the booking partners of WCS, such as incoming agencies or similar, are liable for the content and correctness of the information. WCS does not guarantee the completeness and correctness of the information provided by the hotels or the booking partners of WCS, such as incoming agencies or similar, and is not liable for printing errors. Changes in the offer of the hotels and the conditions under which hotels offer their rooms are possible at any time and are expressly reserved. The user is therefore obliged to inform himself about the currently valid prices and conditions before booking.
  10. Since an accommodation contract is concluded between the guest and the hotel, WCS as an intermediary is not liable for defective, non-performed and untimely services of the hotel. Claims of the user, which are due to the hotel stay, especially claims for cancellation of the contract, reduction and compensation, can only be asserted by the guest against the hotel.
  11. If the user has booked with a contract hotel, he must comply with the booking. In case he cancels the booking or does not use it for the complete time, the hotel or WCS has the right to charge the user up to 100 % of the agreed boarding fee for the respective cancelled days. With regard to fixed booked extension days and accompanying persons, cancellation costs will be charged according to the cancellation conditions of the respective hotel.
  12. The hotel vouchers are valid up to 36 months after receipt and can only be redeemed until this date. There is no claim for compensation for hotel vouchers that have not been redeemed within the validity period. The hotel vouchers can be used only once and cannot be redeemed in cash. WCS assumes no liability in the event of loss of the hotel vouchers.
  13. The user agrees that in the course of the business transaction his knownThe User agrees that WCS may electronically process, store and disclose to the Hotel and to companies entrusted with the processing of the User’s personal data.
  14. Retention of title
    • We reserve title to the items delivered by us (goods subject to retention of title) until full settlement of all claims arising from this contract and from the business relationship with the customer now and in the future, irrespective of the legal grounds, which arise or had already arisen at the time of conclusion of the contract.
    • In particular, the pledging or transfer by way of security of goods subject to retention of title by the customer is not permitted. The customer may only transfer ownership of the goods subject to retention of title to his customers after our claims have been settled in full.
    • The customer assigns all claims to which he is entitled in connection with the resale, including ancillary rights, as well as any claims against his insurers, as security to in in advance to us. In the event that the items are exported, the customer furthermore hereby assigns to us all claims to which it is entitled or will be entitled in the future against domestic and foreign banks in connection with the export, in particular the claims arising from collection orders, from letters of credit or letter of credit confirmations as well as from sureties and guarantees. If the reserved goods are sold by the customer together with other goods not belonging to us, whether without or after processing, the claims shall be deemed assigned to us in the amount of the invoice value of the reserved goods.
    • The customer is entitled and obligated to collect the receivables from the resales despite the assignment as long as we do not revoke this authorization. He has the confiscated amounts immediately to us in the amount of the claims to which we are entitled.
    • We shall be entitled to demand the return of the goods subject to retention of title at any time – even without withdrawing from the contract and without setting a grace period – without the customer being entitled to a right of retention or a right to refuse performance on account of payments already made.
    • The customer has the obligation to keep the reserved goods goods in proper condition. condition.
  15. In addition to the General Terms and Conditions, the Terms and Conditions of Use of the Hotel Vouchers apply explicitly, which are also accepted without exception when the User uses the Vouchers.
  16. The purchase and use of the hotel vouchers is subject to German law.
  17. In deviation from the above provisions, the terms and conditions expressly stated with the respective offer shall apply to the hotel specials and the travel specials. The liability and cancellation conditions of the respective provider apply.